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Communication for Managers and Leaders
Making Communications Work at Work

  • Audience: Executives, Managers
  • Duration: Customizable, 2 to 28 hours

Are there times in the office when you would rather do a task yourself than delegate it because it seems like doing it yourself will save you time? Do you find that tasks done are not done the way you asked for them, or that your assistants have not clarified what you wanted, have done the work incorrectly, and have to do it all over again? Is inaccurate, ambiguous, unspecific language decreasing productivity and creating frustration? This workshop is an opportunity for groups to develop and practice the techniques, skills, and attitudes they need to become highly productive leaders and managers to break down barriers that block effective communication, eliminate ambiguity, develop clear messages, and become effective listeners.


BENEFITS OBJECTIVES
  • Effectively lead their group
  • Negotiate and communicate with more confidence and effectiveness
  • Resolve conflicts within their team in less time with better results
  • Increase productivity by providing clear language and objectives to team members
  • Solve problems and make decisions in less time and with less stress

At the end of this workshop, participants will be able to:

  • Recognize and overcome defensive behavior
  • Learn and practice using active listening skills to listen objectively
  • Work through individual comfort zones to resolve difficult conversations
  • Define roles to clarify group and individual responsibilities
  • Learn a variety of conflict-management techniques
  • Clarify and eliminate biased and ambiguous language to set clear, straight-forward goals
  • Explore multiple problem-solving techniques
  • Make decisions that get things done
Ovson Communications now offers a Free 20-Minute Consultation to assess your training needs.
Contact us today for your free consultation.

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