Deal Effectively with Anyone and Everyone
Difficult people are painful: they create situations that consume time and energy. Worse, they deflate morale and drain productivity. Whether they are coworkers, partners or clients, they appear in our lives more than we want. In any office you visit, you’ll find them.
In whatever shape these difficult people come in, they can’t be ignored. The trick in dealing with them is to understand how you react and respond to their behaviors and then develop communication and assertiveness strategies that deal effectively with both your responses and actions and their behaviors.
This non-threatening, highly interactive seminar will examine the forces that make difficult people difficult. Teach your group to deal with difficult people and watch the motivation, morale and productivity increase!
Results and Benefits
At the end of this workshop, participants will
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Contact Ovson Communications today for a Free Consultation to assess your training needs.